Effective Date: September 3, 2025

At Ethernique, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website www.ethernique.co.in

1. Information We Collect

When you visit our website, we collect certain information to provide you with the best shopping experience.

Personal Information (you provide):

• Name

• Email address

• Phone number

• Shipping/billing address

• Payment details (processed securely via third-party providers)

Device Information (automatically collected):

• IP address

• Browser type and version

• Pages visited and time spent

• Date and time of visit

Order Information (when you make a purchase):

• Products ordered

• Payment confirmation

• Shipping and delivery details

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you (order confirmations, updates, support)

• Manage your account and purchase history

• Send promotional emails (only if you opt-in)

• Improve and personalize your shopping experience

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Trusted third parties such as payment processors, shipping carriers, and IT service providers who help us operate our business.

• Legal authorities, if required by law or to protect our rights.

4. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site performance, and provide personalized services. Cookies are small data files stored on your device when you visit our website. They allow us to recognize your device, remember your preferences, and tailor your shopping journey.

Types of Cookies We Use

Essential Cookies:

Required for the core functionality of our website.

Enable secure login, shopping cart functionality, and checkout.

Without these cookies, certain services cannot be provided.

Performance & Analytics Cookies:

Help us understand how visitors interact with our website.

Collect information such as pages visited, time spent, and error reports.

Used only in aggregated and anonymous form to improve site performance and usability.

Functional Cookies:

Allow the website to remember your choices and preferences.

Examples: language selection, region, or login details for faster access.

Provide a more customized and convenient browsing experience.

Advertising & Marketing Cookies:

Used to deliver relevant ads, promotions, or product recommendations.

May be set by us or by trusted third-party partners.

Track browsing activity across websites to ensure advertisements are more tailored to your interests.

Managing Your Cookie Preferences:

Most browsers accept cookies automatically, but you can modify your browser settings to refuse or delete cookies.

Disabling cookies may limit certain features, such as adding products to your cart or completing a secure checkout.

For mobile devices, you can manage cookie settings through your device preferences.

5. Data Retention

We will retain your personal information for as long as necessary to provide you with our services and as required by applicable laws. You may request deletion of your data, subject to legal obligations.

6. Your Rights

Depending on your location, you have the right to:

• Access the personal data we hold about you

• Correct or update your information

• Request deletion of your data

• Opt-out of marketing communications

• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at contact@ethernique.co.in.

7. Security

We use industry-standard practices to protect your personal information. However, please note that no online transmission is completely secure.

8. Third-Party Services

Our website may link to third-party websites or services (such as payment gateways). We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, requests, or concerns regarding your personal data or this Privacy Policy, please reach out to:

Email: contact@ethernique.co.in

Address: Jorhat, Assam, India

By using our website, you consent to this Privacy Policy.